Field Service Management, Built for the Field

Bracken gives dispatchers and drivers the tools they need to schedule jobs, track time, capture documentation, and close out tickets โ€” all from their phone or desktop.

Bracken dashboard

Everything your team needs

From the office to the job site, Bracken keeps your operations running smoothly.

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Smart Dispatch & Scheduling

Dispatch drivers, assign jobs, and track progress in real time โ€” all from one screen.

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Driver Time Tracking

Drivers clock in and out from their phone. GPS coordinates and timestamps are captured automatically.

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Digital Paperwork

Capture signatures, photos, and receipts on-site. Every job is documented and stored instantly.

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Ticket & Job Management

Track load and unload steps, material weights, fees, and billing type โ€” hourly, per load, or per ton.

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Live Map View

See where your team is and where jobs are on an interactive map, updated as work progresses.

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Integrations

Connect with QuickBooks and export time sheets, tickets, and billing data without manual entry.

Bracken welcome screen

Up and running in minutes

Create your organization, invite your team, and start dispatching jobs the same day. No complicated setup, no IT department required.

  • โœ“Works on iOS, Android, and desktop
  • โœ“No hardware required
  • โœ“Role-based access for dispatchers and drivers
  • โœ“Real-time sync across all devices

Bracken AI SMS Assistant

Bracken includes an AI-powered SMS assistant. Field workers can text Bracken to look up client records, retrieve pricing, and manage material data โ€” without opening a browser or app.

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Text a question, get an instant reply

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Opt-in through your account settings โ€” no unsolicited messages

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Transactional only โ€” no promotional or marketing messages

How to Opt In

  1. Log in to your Bracken account and navigate to Settings.
  2. Check the SMS consent checkbox next to your registered phone number. The checkbox includes the full consent disclosure and links to the SMS Terms and Privacy Policy.
  3. A confirmation dialog appears displaying your phone number. Review the terms and click Confirm & Save to complete opt-in.
  4. You will receive a confirmation SMS acknowledging your opt-in.

To opt out at any time, reply STOP to any message or uncheck the SMS checkbox in Settings. Only users who complete the two-step confirmation will receive messages.

Message frequency: Varies based on your activity โ€” one reply per message you send, up to 20 messages per month. No unsolicited messages are sent. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance or contact mike@jpower.ai or call (703) 656-6057. View our SMS Terms and SMS Privacy Policy.

Ready to streamline your operations?

Join field service teams already using Bracken to dispatch faster, track smarter, and close jobs without the paperwork.